Accessibility Statement
Statement updated: October 9, 2026
Last internal review: (an internal review by the KalOps.ai development team; not an external audit)
Kal Solutions Group operates KalOps.ai: the kalops.ai website, the KalOps.ai web app (including the mobile web app) and the KalOps.ai Android app. This statement describes how accessible these services are today, what is known not to work well yet, and how to contact us.
1. Standard and conformance status
We work towards Israeli Standard 5568 (based on WCAG 2.0 Level AA), as required by the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations 5773-2013, and towards WCAG 2.1 Level AA.
Status: the services partially conform to these standards. Some content and features do not yet meet them; they are listed under "Known limitations" below.
2. What we have done
The following has been implemented and checked in our internal review:
- A "Skip to main content" link at the start of every page of the website and the web app.
- Hebrew and English interfaces with correct right-to-left and left-to-right layout and page language.
- Text labels connected to the fields of the sign-in, registration and contact forms.
- Status and error messages in the web app are announced to screen readers.
- Dialogs keep keyboard focus inside while open and return it to the control that opened them.
- The main text and status colours of the web app themes are checked for a contrast ratio of at least 4.5:1.
- Animations are reduced when the operating system's "reduce motion" setting is on.
- Pages can be zoomed; zoom is not blocked.
3. Known limitations
These parts are known not to be fully accessible yet:
- Many icon-only buttons in the web app do not yet have a text label for screen readers.
- Some pop-up windows in the web app (for example document signing, image galleries and some administration screens) are not yet announced as dialogs and do not manage keyboard focus.
- Some controls, mainly in the mobile web app, do not show a visible keyboard focus indicator.
- Some secondary text and status colours in the mobile web app have low contrast.
- Replies in the AI chat are streamed and may not be announced by screen readers as they appear.
- Generated PDF documents (such as invoices and proposals) are not tagged for screen readers.
- Charts may not convey every data point to screen readers.
- Third-party content, such as the Google sign-in button, embedded videos and payment pages, depends on those providers.
- Android app: some touch targets are smaller than recommended, and text enlargement is limited to 140% of the default size.
If something you need is not accessible to you, contact us (section 5) and we will help you complete the task or provide the information in another way.
4. Service channels
KalOps.ai is provided online only; there are no physical service locations.
5. Accessibility coordinator
For questions, problems or suggestions about the accessibility of KalOps.ai:
- Name: To be confirmed by Kal Solutions Group
- Phone: To be confirmed by Kal Solutions Group
- Email: To be confirmed by Kal Solutions Group
- Postal address: To be confirmed by Kal Solutions Group
6. How to report a problem
To help us fix a problem quickly, please include:
- the page address or the name of the screen in the app;
- your device, operating system and browser (or app version);
- any assistive technology you use (for example a screen reader and its version);
- a short description of the problem.
Accessibility feedback by email: To be confirmed by Kal Solutions Group
7. Filing a complaint
If an accessibility problem is not resolved, you may contact the Commission for Equal Rights of Persons with Disabilities (ื ืฆืืืืช ืฉืืืืื ืืืืืืช ืืื ืฉืื ืขื ืืืืืืืช):
- Website: gov.il
- Phone: *6763
8. Revision history
- October 9, 2026: statement rewritten after an internal review; status set to "partially conforms"; known limitations listed.
- March 2026: previous version.